FAQ Further Assistance Welcome to our FAQ section. If you can't find your answer there, Please Contact Us! If you have any comment on our site. We will use your feedback to improve Sinox. Please select your question below Background Product Commerce Client Technology Service Other Background TOP Q1- Why does Sinox focus on producing resettable locks? Q2- Where is Sinox located? Q3- When and where has Sinox been incorporated? Q4- How many employees are working in Sinox? Q5- How many engineers in our RD team? Product TOP Q1- What are the materials used? Q2- What is the lead-time required to produce a sample featuring client's logo? Q3- What kinds of colors and finishings does Sinox offer? Q4- Are there Minimum Order Quantity ( MOQ ) and other requirements for delivery? Q5- What is the special function of a resettable lock? Q6- Can clients print their logos on the locks? Q7- What kinds of packaging does Sinox offer? Q8- How does Sinox price their products? Q9- How long is the lead-time? Q10- What languages are used to write the instruction manuals? Commerce Client TOP Q1- Who are the major customers of Sinox? Q2- Where are the products sold? Technology TOP Q1- What is the designing concept of resettable locks? Q2- What are the tests performed on locks to ensure their quality? Q3- What is propelling the continuous innovation to the RL locks? Q4- Does Sinox has a long term R & D plan? Q5- Where do the ideas come from? Service TOP Q1- How does Sinox handle a quality claim? Q2- What happens when users forget their own combinations? Q3- What is the quality assurance of Sinox products? Q4- How does Sinox handle defective products? Other TOP Q1- Can we have an exclusive brand? Q2- How do I acquire exclusive rights? Q3- How to work with Sinox by methods of ODM or OEM? Q4- What are the payment terms? Q5- How to start a business with Sinox? Q6- Is Sinox certified with ISO? TOP